Shipping information
Updated Shipping Information – Meubles Bonito
At Meubles Bonito, we strive to provide a seamless and convenient shopping experience, including fast and reliable delivery of your furniture. Below, you'll find all the details you need about our shipping services.
1. Free Local Shipping
We offer free delivery within a 30 km radius of Montreal, with all orders delivered within 48 hours maximum. This applies to all our furniture, including sofas, beds, dining tables, mattresses, and more.
Free Shipping Includes: Delivery to your door, handling, and basic setup for larger items like sectional sofas, bedroom furniture, and dining room sets.
Areas Covered: The 30 km radius around Montreal includes major neighborhoods and surrounding areas. If you're unsure whether your address qualifies for free delivery, feel free to contact us.
2. Delivery Timeframes
We aim to deliver your order within 48 hours for local deliveries. Delivery times may vary based on your location and item availability.
Standard Delivery: All orders are delivered within 48 hours from the time of purchase. You will receive an email with a tracking number once your order has been shipped.
3. Delivery Costs
Free Local Shipping: Delivery is free for all orders within a 30 km radius of Montreal.
Extended Delivery Areas: For addresses outside the 30 km radius, delivery fees will be calculated based on your location at checkout.
4. Delivery Process
Once your order is confirmed, our team will contact you to schedule a delivery date that fits your availability. We strive to accommodate your schedule to ensure a smooth delivery process.
Scheduling Your Delivery: After placing your order, you'll receive a confirmation email with an estimated delivery date. You can contact us to reschedule if necessary.
Missed Deliveries: If you are unavailable for your scheduled delivery, a rescheduling fee of $70 will be charged to cover logistical costs.
5. Assembly Services
We offer assembly services for an additional fee. Our team will ensure that your furniture is properly assembled and set up in your home. This service can be selected at checkout.
Assembly for Large Furniture: Our team can assemble items such as bedroom sets, dining tables, sofas, and more. Contact us for details on pricing and availability.
6. International Shipping
At this time, Meubles Bonito does not offer international shipping. Our shipping services are currently limited to Montreal and the surrounding regions. We are working to expand our shipping options in the future.
7. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery at any time.
Tracking Page: Visit the tracking page provided in your email to follow your order in real time.
8. Damaged or Missing Items
If you receive an item that is damaged or if part of your order is missing, please contact us within 24 hours of delivery. We will work quickly to resolve the issue by either sending a replacement or arranging a repair.
How to Report a Problem: Contact our customer service team via email at Meublesbonito@gmail.com or call us at +1 (438) 337-3296.
9. Delivery to Apartments and Condos
For deliveries to apartments or condos, please ensure that there is adequate space in the building's hallways, elevators, and entryways to accommodate the size of your furniture.
Building Access: If building access is restricted or requires additional delivery arrangements, please notify us in advance.
Frequently Asked Questions – Shipping
Q: How long does delivery take?
All deliveries within the Montreal area take a maximum of 48 hours from the time of purchase. You will receive a tracking number once your order has been shipped.
Q: How much does shipping cost?
Shipping is free within a 30 km radius of Montreal.
Q: Can I track my order?
Yes, you will receive a tracking number by email once your order has been shipped. You can use this number to track your delivery in real time.
Q: Do you offer international shipping?
Currently, we do not offer international shipping. Our shipping services are limited to Montreal and nearby areas.
Contact Us
For any additional questions or assistance with your delivery, please contact our customer service team:
Email: Meublesbonito@gmail.com
Phone: +1 (438) 337-3296
